In 1997 Exceptional Systems Pty Ltd purchased the long established Faulkner family business of Eclipse Motors Pty Ltd which had been trading for over 50 years.
The business name was changed to Eclipse Ford and a fresh new image was to signal a new direction for the business with a great emphasis placed on developing a work environment that would attract and retain the best available employees.
Eclipse Ford â€oeEssential Qualitiesâ€ť and â€oeCore Valuesâ€ť became the foundation of our culture. To expedite employee development, new and innovative programs covering recruitment, induction and continual training were introduced.
We are extremely proud that our prime goal to develop a stable, highly skilled workforce of quality, motivated people has been achieved. Our people are the reason for our success and they are largely passionate about serving the needs of our customers and developing long term relationships with them.
In recent years our focus has been on developing programs that create a point of difference to ensure that the Eclipse Ford always rewards customers for supporting our business. Our highly successful Eclipse Club was recently expanded to include our unique 7 year New Car Warranty and the evolving â€oeTotal Serviceâ€ť program where â€oewe adviseâ€¦you chooseâ€ť is designed to revolutionise your service experience.
We consider that our focus on our people and our customers guarantees that we will be here to serve Ballarat and District for a very long time to come. (more)
Recommend This Business
The review system is a way for customers of this business to easily share their opinion. By sharing your experience with this business, you help other consumers find the right business for them! By leaving a review, you also earn STARPOINTS. Starpoints can be redeemed for cash or prizes like iTunes giftcards. Find out more about Starpoints here.
Some tips when posting a review: When writing a review, see if you can be as balanced as possible. What did you like, what didn't you like? Here are some things to think about - How was the customer service? How was the product or service quality? How was the price/value? Please also check and adhere to the editorial guidelines when posting a review.