Day Spas in Patterson Lakes, VIC

Wanda

26 Nov 2012

Happy with our massages, good price as they add in facials and other things to their packages. Going... to use their vouchers for Christmas gifts this year as I was so impressed.
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Ashton

25 Nov 2012

We booked them last week when we were staying in Melbourne on business. Great service and liked that... we got money back from our health fund. Will book again.
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Dominic

15 Oct 2012

Very DODGY company. My father ordered two gift vouchers (one for me and my wife, and one for my brot...her and his wife) each $207 and they only sent one of them. They also only issued one of the two invoices (mine), yet they took money for both orders and charged my fathers credit card for both. We found out a few months later when my father asked if we'd used them and we knew nothing about it. When we tried to claim it the director said my voucher had been used already by my brother. They had obviously stuffed up and sent my vouchers to my brother and not sent my brothers vouchers at all. I assume at the time it was an honest mistake because we had the same last name. When we tried to make a booking using the copy of the invoice my father had sent me, she said 6 months had passed and the voucher (which she never even made) would have expired anyway. Thing is, not having received it, how could we know we had only 6 months to use it. She then couldn't provide a copy of the missing invoice or the voucher number as she couldn't find it in their system and refused to do anything about it - clearly there was no invoice and she knew she'd made a mistake but refused to own up to it. I would not buy anything from this company, they are DODGY. The 6 month expiry in itself is ridiculous and I think they make a good business out of taking peoples money refusing to provide the services.
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Megan

30 Sep 2012

It was the best spa experience I have ever had!!simply put a wonderful experience! I will definitely... be spreading the word.
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