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Overall User Score 3.5
based on 3 reviews

Goldstar Autos: Strathpine

Address: 314 Gympie Rd, Strathpine, QLD, 4500
Phone number: (07) 3889....
Additional phone: 1300 55....
URL: http://www.goldstarautos.com.au
ABN: 98108348214
Trading/Opening hours:
Mon: 9:00am - 5:30pm Tue: 9:00am - 5:30pm Wed: 9:00am - 5:30pm
Thu: 9:00am - 5:30pm Fri: 9:00am - 5:30pm Sat: 9:00am - 5:30pm
Sun: 9:00am - 5:30pm Public Hols: ---  
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Gold Star Autos make sure each and every vehicle is rigorously inspected and is of high quality, and we make sure the price is right giving you the best value for your money. We have used cars to suit every budget and offer a range of fantastic finance and warranty options so you need look no further when purchasing your next vehicle. Above all we make sure our service is top class as we value each and every customer. Check out our great range of used cars for sale.

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29 Dec 2014
My wife and I bought a 1996 Falcon from these guys back in Sept 14. Initially they were very helpful. Took the car for a test drive and all was well. The paper work was sorted out, including the warranty and we set off home. We live about 400km from Brisbane so it was a good test of the vehicle. Started the car the following day and the exhaust was blowing. Checked underneath and several holes had been patched with filler, which had come away with the heat. This of course aroused suspicion, so I started looking for anything else that might be dodgy. The idler pulley bearing was dry and noisy so was the tensioner pulley bearing. The gas struts on the boot lid were assisted by rubber bungee cords!. I noticed that evening that there was a light on inside the car.? It was the air conditioner switch.? With no key in the ignition it was possible to run the fan and the radio and the air con light stayed on.? Obviously the dash had been re-wired. Hmmmm! Why would you do that? Anyway, no problem, I had a 30 day warranty right! WRONG. They point blank refused to honor the warranty saying that the car was fine when it left them? Well that's the point of the warranty right? WRONG again. They absolutely refused to enter into discussions about it and hung up on several occasions. So, we got in touch with the office of fair trading. They pursued the matter and after several weeks we were told that they have NO POWER to enforce the 30 day warranty!? Great. Two months later the head gasket blew, the head cracked and the bores are scored. No more car. My mechanic tells me the engine had been reconditioned and the head has gone before. Nice. So the moral seems to be; if you choose to buy a car from a dealer, do not think you are covered by a 30 day warranty, you are not and Fair Trading can do nothing to help. Not an acceptable state of affairs! Welcome to Queensland.

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