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Overall User Score 1.0
based on 8 reviews

Pump & Pool Discount Suppliers

Address: Unit 2, 19 Township Dr, West Burleigh, QLD, 4219
Phone number: (07) 5535....
Fax number: (07) 5530....
Email: Click to view
URL: http://pumpandpool.com.au
Trading/Opening hours:
Mon: 9:00am - 6:00pm Tue: 9:00am - 6:00pm Wed: 9:00am - 6:00pm
Thu: 9:00am - 6:00pm Fri: 9:00am - 6:00pm Sat: 10:00am - 2:00pm
Sun: 10:00am - 2:00pm Public Hols: 10:00am - 2:00pm  
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8 Reviews and 6 Comments

About

we are wholesalers to all the other pool shops... now we sell to the public as well.

If you are looking for the best price and the best service come see us and we will help you with all your pumping needs.

Product tags

Chlorinators | Pool Pumps | Pool Supplies

Brand tags

Filters | Onga | Sand | Speck | Waterco

Uploaded Documents

Please see some pump information we have included for you

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05 Dec 2012
I contacted Waterco about a repair that was needed to one of my pumps recently. They said they would get back to me with details of who could do the service. This was likely to be SWIMART at Warners Bay. After days of being mucked around by Swimart (Peter Brown at their NSW Office) I was told I had to go through the mob that I purchased the prduct through which happens to be "Discount Pumps and Pool Suppliers PTY LTD". So I ring them and guess what? The phone has been disconnected and I cannnot get in touch with them. I ring Peter Brown back at Waterco and he says its a problems btween me and the person I purchased it through even though it has a WATERCO warranty. What a disgrace. I am very disapointed to say the least. I thought buying Waterco products would give me piece of mind, but no. I asked Peter whether Waterco was going to honour its Warranty period as this is a product bought from Discount Pumps & Pool Suppliers who are obviously sold Waterco products. I am now waiting to see what the answer to this question will be. If Waterco dont honour their warranty periods on products then I am going to firstly take the matter to the Department of Fair Trading and then to my solicitor. Lesson I have learnt so far, stick to reputable businesses like Swimmart who are not going to just pack up and disapear (although Discount Pumps and Pools will still have their hands full with the Department of Fair Trading as I will be lodging a formal complaint) but also be careful with Waterco (I will be seeking advice from the DFT on their responsibilities also). Their reply to this matter is quite concerning to say the very least.

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