Optometry and Optical Dispensing

A

05 Mar 2013

Ask as many questions as you can. This business likes to deliver services before discussing if its n...ecessary and get agreement. There is a lot of talking but not much communication about the costs. I had to learn it the expensive way. Thought to support the little guys but that is now in the past.
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Sue

02 Feb 2013

i found the staff very friendly & helpful. they didnt push any extra's which was great. i have r...ecommended to others. no complaints
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Emily

14 Jan 2013

I have purchased pair of sunglasses before Christmas. Unfortunately, they were hurting my eyes. I ra...ng up to see if it would be possible to swap for another pair, as I have misplaced the receipt. I thought an exchange would be a better option rather than my money back. I had waited 5 days for a call back, but with no luck I rang up to find out I will not be able to do anything for an exchange or credit for another item. As a business manager, I know you can look up any transaction and I remember the day and time I got it. But they were not keen to make any kind of effort to satisfy a customer. It is a shame, as all members of my family wear glasses and we certainly won't be back.
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Liz2

14 Dec 2012

Better value, quality and service than the chains. Lab and technician on site - fast, efficient ser...vice and delivery. Good optometrist - bulk bills thorough eye exam and visual field test if needed. Accurate script. Large range. Negotiable on price. After sales adjustments, no problem including offer to change tint level on lenses if needed.
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