Such a shame that the service here has gone downhill. I have been going here for more than 15 years.... This morning I went to get some boots repaired and was met with the rudest sales assistant who should know better for her age. She implied that I hadn't looked after my boots (a metal button had fallen off!) and told me that they were "stuffed" and that my money has "gone down the drain". I had bought the boots from London and they are otherwise perfect and I had the button to reattach. I told her not to worry about it or the other two pairs of boots I wanted re-heeled. Will never go there again. Read More
Beware of this place, terrible service, the owner is untrustworthy and a rip off! Took my wife's sho...es in as one heel had broken. Charged me 50 dollars to repair a single heel and asked to pay in full upfront. When I went to pick up the shoes, one was higher than the other! When I showed him they where not even he wanted to charge me more to make them even, and refused to take ownership.
Worst experience in service I've had since as long as I can remember. Avoid this place at all cost! Read More
Do not ever go here. I brought my watch in to change the batteries and came back 15 minutes later to... them telling me that they didn't have the correct screw to open the back of it. However, there were deep scratches all over the back of the watch where they had obviously tried to pry it open with something. I complained to them and they kept denying everything, saying that they didn't even attempt to open the watch. Do not ever go here. Read More