About

If you have an urgent problem, we have a Rapid Response. Blocked Drains, Burst Pipes, Leaking Taps, Running Toilets are no problem for us. In fact we love it. Our Friendly Service Guarantee will ensure that you are greeted by a happy plumber or we will send your money back.

The Plumbing industry is changing constantly and keeping up with it is our aim. With a broad age range of staff we can ensure that you get the benefit of both the old and the new.

Did you know that Australian Hot Water Newcastle is also owned and operated by Drain and Madden Rapid Response Plumbing Newcastle Well in conjunction with our Rapid Response Plumbing we can now offer Newcastle faster hot water repairs and replacements to you with the backing of one of Australia's leading Hot Water Groups a trusted name in the hot water industry. We pride ourselves on our extensive knowledge in all areas of hot water including Gas and electric storage hot water systems (HWS), Gas and Electric Storage Continuous flow HWS or Instantaneous, Solar HWS and Heat Pump.

We specialise in both Domestic and Commercial set ups for all hot water applications. Our Friendly Office staff can help with claiming all government rebates, manufacturer incentives and reward schemes as wells as the Government initiative Renewable Energy Certificate Scheme RECs. These rebates can be tricky and are changing so often that we make it our business to be up to date with all the changes so that we can keep things simple for our customers when it is time to claim. (more)