Controlled Chaos

About

We ensure confidence and security: We ensure that we do not disclose any part of business strategies, or even who we are working with. We are more than happy to enter into your confidentiality agreement prior to any discussions.

Up to date knowledge on current trends in Industry, we work with so many providers we learn the trends before you do.

"Coaches" view point: As we are independent of your organisation and are above any internal pressures we can put the hard questions on the table and give the most up to date advice. We call this "coach" where we create honest and productive debate to ensure the most innovative solutions are reached.

Third party systems and Technology Solutions: we are always working to ensure we have strong relationships with the main third party systems assisting employment services.

These are some reasons why:

We can assist in streaming your processes and forms into your systems.

We can assist with paperless office and evidence collection solutions.

We ensure you have the correct monitoring systems and advice to enable you to get full value from your third party system.

We link your third party system to operational and finance systems. Software companies will not advise on this as their primary goal is to ensure that their software system is suitable and stable.

We train your Staff and Managers on your system.

Provide independent advice and reviews of your service delivery model and contract compliance prior to your audits with DoE or DSS.

Exception and up to date training in the following areas:

DES - DMS and ESS contract knowledge.

In job active contract knowledge

Employment Services business leadership training

Project Management and Support

Service Plan IT implementation specialists

Employment Services Experts

Data analysis and Performance Reporting

Compliance Process Development

Paperless Office Solutions

Reporting and Review on Service Delivery Compliance

Customer Applications and remote service advice

Review forms and IT flows to maximise service delivery and minimise staff admin

Assist with range of solutions for customer service and centralised service centres.

Offer a wide range of IT solutions for improved outcomes and compliance.

Assist with maximising the use of reporting both third party software & ESCN

Tender Development Support

Contact Us - for your free 30 minute Go To Meeting assessment on how Controlled Chaos can assist you businesses innovative Solutions!

Or complete contact form and we will make contact to you!

Request More Information or free 30 minute Web Conference to discuss your needs!

Employment Services

job active

Registered Training Organisations

RTO

Disability Employment Services

DES

DMS

ESS

Tech Solutions

Technology Solutions

Training includes:

Contract knowledge focused on outcomes.

Disability Service Standards and Principles.

Activities and case scenarios tailored for your business.

The DMS and ESS Contracts (one or both on request)

NDIS how do we work collectively to ensure best outcome for Participants.

Conflict resolution Techniques.

Marketing both participants and Provider Services in labour markets.

Case and time management.

Technical solutions for enhanced servicing and evidence collection.

Training can be tailored around your third party IT system upon request.

Job active Contract Training

Staff receiving contract knowledge focused on outcomes.

Staff learning through activities and scenarios tailored for your business.

Ensuring staff develop their knowledge on:

Conflict resolution techniques.

Marketing both participants and Provider Services in labour markets.

Case and time management.

Customer service and service model delivery.

Technical solutions for enhanced servicing and evidence collection.

Outcome and how to maximise evidence collection and conversions.