RBH Systems (P) Ltd

About

Telemarketing is the use of the efficient medium of telephone communication to market goods or services directly to prospective customers and/or to receive orders and inquiries generated from other advertising and promotions. In the form of direct marketing a salesperson uses the telephone to solicit prospective customers to sell products or services.

Telemarketing can be inbound or outbound. Inbound telemarketing is where customers instigate calls to the company for assistance when they want or need while the latter involves calls instigated by the company to prospective buyers for making a sale.

Professional telemarketing activities are conducted from call centers and BPOs. Telemarketing requires adequate leads generation and appropriate follow up action. Telemarketing is becoming extremely popular in the modern era, with the best and most affordable facilities available in India. Cost effective, yet professionally trained employee is available in the mentioned countries.

We have great acumen in generating leads and provide inbound and outbound calling services to our clients. Call Centre outsourcing services such as increased calling capacity, global coverage, rapid inquiry response and increased data validity, are also available and is defined in a cost effective environment.

RBH Systems has the capability to offer its clients, programs that generate revenue and improve service. Outbound Telemarketing Services includes Telesales (new customer acquisition, subscription renewals, up-sell and cross-sell), Order taking, and Customer Profiling, Dealer Recruitment, New product launch, Lead generation and lead processing.

Our experienced and motivated phone agents effectively serve as our clients� extended sales and marketing departments, acquiring new customers, cross-selling and up-selling, and manage assigned territories.

Phone agents having a high degree of business and technical acumen gain key market intelligence by effectively probing the customer's needs and interests and offer appropriate benefits.

All outbound programs are monitored to identify shift in market trends and suitable changes are made to ensure consistent quality and results. Every agent�s work is monitored and reviewed continuously by Quality Assurance personnel and Account managers to ensure SLA compliance.

If you are looking to start a new customer service department or re-engineer your existing marketing and sales operation or looking for a reliable partner in outsourcing your call center operations, RBH Systems is more than geared for the challenge when it comes to B2C & B2B telemarketing Services.

RBH Systems has the capability to offer its clients, programs that generate revenue and improve service. Outbound Telemarketing Services includes Telesales (new customer acquisition, subscription renewals, up-sell and cross-sell), Order taking, and Customer Profiling, Dealer Recruitment, New product launch, Lead generation and lead processing.

Our experienced and motivated phone agents effectively serve as our clients� extended sales and marketing departments, acquiring new customers, cross-selling and up-selling, and manage assigned territories.

Phone agents having a high degree of business and technical acumen gain key market intelligence by effectively probing the customer's needs and interests and offer appropriate benefits.

All outbound programs are monitored to identify shift in market trends and suitable changes are made to ensure consistent quality and results. Every agent�s work is monitored and reviewed continuously by Quality Assurance personnel and Account managers to ensure SLA compliance.