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Overall User Score 2.0
based on 1 reviews

PC Choice Computers

Address: Shop 50, 2021 Wynnum Rd, Wynnum West, QLD, 4178
Phone number: (07) 3396....
Email: Click to view
URL: http://www.pc-choice.com.au
ABN: 18086835605
Trading/Opening hours:
Mon: 9:00am - 5:30pm Tue: 9:00am - 5:30pm Wed: 9:00am - 5:30pm
Thu: 9:00am - 9:00pm Fri: 9:00am - 5:30pm Sat: 9:00am - 5:00pm
Sun: - Closed - Public Hols: ---  
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About

PC Choice Computers the right choice for everything IT.Offering the best quality service and prices on all custom built desktops ranging from home and business PCs to full gaming towers, laptops, netbooks and tablets.We are the best when it comes to repairs. Free over the counter quotes, giving honest and reliable advice. No hourly rates. Same day repairs and the best thing is you will speak to the same person every time.

Product tags

Computers

Service tags

Repairs

Brand tags

Asus

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19 Mar 2017
In sum, misleading and can be unprofessional when they don't get their way. Not having to go to a specialised computer store before, I trusted PC Choice's expertise in knowing what problem/s my computer could be having and what they can do to repair it. Although they gave me the option to replace some parts that they "thought" could be causing the problem/s, they recommended I buy a new computer. So I went home with a new computer, and also kept the old one. However, my partner insisted that something wasn't right in the process and wanted to take my old computer to a family member's PC shop to have a look. Turns out that the new computer was unnecessary and the issue was easy to resolve; only one part needed a replacement. Apparently, the family member worked with the people from PC Choice in ordering parts for them, and are known for ripping their customers off like this. Most of the 5-star reviews on Google and Facebook are from people who seemingly have no IT knowledge, therefore they know which customers to take advantage of. My partner went into the PC Choice store in my place, as I was busy that day, to return the new PC and politely (but assertively) requested a refund. While I was out, I received a call from a private number, which turned out to be someone from PC Choice, and they were quite upset about it. They told me "by law, I can't get a refund" (Although under ACCC, I'm protected as an Australian consumer), but was willing to give me a refund anyway, but wanted to keep $100 for labour work, which was just simply uninstalling and reinstalling the SSD and HDD from the old to new PC. Thankfully, they were willing to co-operate and actually gave us the refund, so that ends my business with them.

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