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Overall User Score 1.0
based on 5 reviews

Computer World Centre

Address: 68 Grote St, Adelaide, SA, 5000
Phone number: (08) 8221....
Mobile number: 0402 43....
Email: Click to view
URL: http://www.atcwc.com.au
Year Established: 1993
ABN: 77140637592
Trading/Opening hours:
Mon: 10:30am - 5:00pm Tue: 10:30am - 5:00pm Wed: 10:30am - 5:00pm
Thu: 10:30am - 5:00pm Fri: 10:30am - 5:00pm Sat: ---
Sun: --- Public Hols: ---  
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5 Reviews and 0 Comments

About

History
Computer World Centre commenced operations in 1993 as a PC retailer. Computer World Centre specialises in the sales of high quality desktop and laptops. Computer World Centre builds PCs according to customer's request and provides it at an affordable price.

Mission Statement

To provide high quality IT Solutions, Services and Products to our Customers.
To be recoginised as the leading PC builder in Australia.
To be the leading provider of desktop and laptop repair services.

Organisation Structure

Sales Division
Marketing Division
Accounting Division
HR Division
Customer Service Division
r />Customers
Over the pas 17 years Computer World Centre has grown to become a reputable brand in Adelaide South Australia. Computer World Centre has serviced customers ranging from small and medium businesses to large private and government corporations. (more)

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07 May 2013
The professionalism and price adjustments are questionable. Service was adequate when they get around to dealing with you. Service turnaround time for fixes were poor. Explanation of issue was inadequate and not descriptive in terms of what exactly needed to be fixed. They did not provide a itemized list of components checked nor recommendations. 2013-APR-19 Brought Laptop in to repair screen. Quoted $150.00 if it was the cable and then $350.00 if the screen had to be replaced. I agreed since the work involved would be quarter the price of replacement. 2013-APR-20 Received an SMS in regards to the work. Motherboard fault and quoted $695.00 for the replacement of the motherboard. I replied that I would discuss Monday. Received another SMS a few hours later that they would lower the price to $595.00 I still stated I would discuss Monday. 2013-APR-22 Went into the store personally, waited for 15 minutes before being acknowledged. Stated multiple times that I do not want to pay $695.00 for the repairs and would just like my laptop back in the condition that I had it in. It would be put back together by tomorrow. 2013-APR-23 Went in to pickup my laptop. Waited for 45 minutes, because the repair guy was running behind and two of the staff members went out. Charged $99.00 for the privilege, but was still adamant that $695.00 was a great price to fix it. Here is a description of the service Start Quote - 1. Display Chip Faulty (Need to be replaced?) 2. LED Screen Chip Maybe Faulty (Replace Screen or Chip) - End Quote I would not recommend to any of the clients I work closely with or family members. I always like to support local, especially the IT industry, but this store seriously needs to lift it's game.

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