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CXFocus Magazine

Address: 55 Westgarth St, Northcote South, VIC, 3070
Phone number: (03) 9038....
Email: Click to view


Our aim is to establish an independent publication and a community of interest around Customer Experience, Digital Disruption, Innovation and Collaboration.

How will automation, the Internet of Things (Iot), social media and so on impact our businesses, our lives and our futures?

If your have story you think is interesting and would like to share please email [email protected]

We welcome stories or story ideas on any of the following topic areas;

Digital: disruption, strategy, social media, and marketing
Customer Experience: CRM, customer satisfaction, and customer loyalty
Human Resources: cultural change, employee engagement
Analytics: big data, customer analytics, and marketing analytics
Management: leadership, team building
Technology: Cloud, IoT, automation, web, contact centre

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