PRD Software Pty Ltd

About

PRD Software is a privately held Australian company headquartered in the nations capital, Canberra.

Our primary focus is on developing the best value, high functionality software for the helpdesk and support services industry. Our flagship product, HelpMaster Pro is now in it�s 10th year and has helped hundreds of organizations around the world to streamline their business practices, provide outstanding support and lower costs.

Our staff are friendly, enthusiastic and committed to providing professional service. Some have been with the company since it's beginning over 10 years ago and draw upon their real-life experience working in and around the IT helpdesk and call centre industries.

Our design philosophy is to create applications that look good, are easy and intuitive to use and offer outstanding functionality. We believe that a business application should serve the needs of the users, the business and their clients, not the needs or design of the developers. This means that PRD Software won't take development shortcuts just because a particular feature or technology is cumbersome, complex or technically challenging. In short, we believe that if you can think of a feature that would be useful, we can build it and implement it into our applications. That's our approach to development and our commitment to you.

PRD Software maintains a public list of enhancements, bugs reports, suggestions, criticisms and other feedback about our products from the end-users. This valued information is used in planing for future product development and releases. At PRD Software we encourage all such feedback and welcome the opportunity to discuss your requirements.