LCollect

About

LCollect is a fully licenced Debt Collection Agency / Mercantile agency that is Quality Assured under ISO 9001 (2008).

LCollect is a dynamic, innovative and successful debt recovery operation that delivers a fast and easy service.

We achieve surprisingly successful results through determination and innovation and provide leading edge debt collection services to building societies, credit unions, banks and other financial institutions, as well as councils, strata management, frieght forwarding, small, medium & large sized businesses.

The company is at the forefront of the collections industry in embracing online technology and offers clients real-time web-based access to be able to instruct on next steps and to track and review progress on each of the accounts that LCollect is working on.

LCollect has well trained expert staff with industry-specific experience and excellent systems in place, that enable the company to exceed expectations in the level of success that can be achieved.

We can maximise your loss recovery rate by using unique debtor communication methods that break down barriers, understand where each debtor is coming from and then negotiate to maximise the return from what was previously a written off bad debt (refer to client results).

LCollects directors are two partners of the law firm Langes, so we have the capacity to provide you with fast legal counsel, are able to stay up-to-date with the very latest legislation changes, and can issue all legal processes on your behalf with optimal efficiency.

As a result, our clients tell us they enjoy the additional peace of mind that comes from the company being backed by a leading law firm.

LCollect is certified under ISO 9001 (2008) Quality Assurance. To attain this Quality Assurance Certificate, LCollect was reviewed by an external & independent auditor (DNV) and uses policies and procedures that are industry best practice. To maintain Quality Assurance, LCollect is under a continuous review / auditing program by DNV and is committed to a system of continuous improvement. This provides our clients with additional reassurance and comfort that we can meet and exceed their expectations and that we have an ongoing commitment to continuous improvement and excellence.