NewSound Hearing Clinic

About

Pensioners / Veterans - FREE Services

The Australian Government Hearing Service Program allows eligible pensioners and veterans to access FREE hearing services, which include:

> FREE Hearing Assessments

> FREE Pair of Hearing Aids

> FREE Rehabilitation Services which includes fitting of hearing aids and follow-up appointments

> FREE Aftercare Services which includes future hearing assessments and hearing aid adjustments

Are you ELIGIBLE?

You are eligible to receive free hearing services if you are an Australian citizen or permanent resident older than 26 years of age and you are:

> Pensioner Concession Card Holder

> receiving Sickness Allowance from Centrelink

> the holder of a Department of Veterans' Affairs (DVA) Gold Card issued for all conditions

> the holder of a DVA White Card issued for specific conditions that include hearing loss

> a dependent of a person in one of the above categories

> a member of the Australian Defence Force

> part of the Australian Government funded Disability Employment Services (DES) – Disability Management Service and you are referred by your Disability Employment Services case manager.

Hearing Services

At NewSound Hearing Clinic we provide a range of hearing health services.

HEARING ASSESSMENT

Your initial consultation with the audiologist is the most important step of the whole hearing health process. Our professional and qualified approach will aim to assess your current hearing health and hearing needs in order to plan a personalised hearing rehabilitation program to improve you hearing to meet your satisfaction.

Following Consultation, a comprehensive hearing assessment, involving a series of hearing test in quiet and noise, will be conducted to obtain more information about your hearing ability. Once your hearing profile has been established, and if hearing loss is present, the next step (Rehabilitation) will be discussed with you.

We provide hearing assessment for a range of adult clients, such as Pensioners, Veterans, Non-pensioners, and Self-Funded Retirees.

HEARING AID CONSULTATION

This steps starts with you seeking a solution to alleviate your hearing difficulties. If you are experiencing hearing difficulties and the hearing assessment shows hearing loss in one or both ears then the audiologist will discuss a range of solutions with you. This process starts with the audiologist's recommendation and options that will be explained clearly to you. There are several different types of hearing aid manufacturer and numerous hearing aids in the market, which can easily be confusing to choose from. However, our audiologist who is well informed about all current hearing aid technology in the market, will assist you in making that important decision.

HEARING AID FITTING

Fitting of hearing aid is as important as obtaining accurate results from hearing assessment and choosing the most suitable hearing aids. In order to fit hearing aids, we use state-of-the art equipment to program the hearing aids to your hearing thresholds individually for each ears.

AFTERCARE SERVICES & SUPPORT

We want to make sure that our clients are looked after on a regular basis. A regular hearing assessment and hearing aid check will be scheduled for our clients in a timely manner to ensure that they are happy with the use of their hearing aids and its outcome.

HEARING AID REPAIR

We can provide a range of in-house minor hearing aid repair services to clients using all types of hearing aids. Alternatively, if the damage is major (requiring part replacement) then we can organise the repair with the hearing aid manufacturer either under warranty or outside warranty (cost would incur).

CUSTOM EARPLUGS

Musician, Hearsaver, Swimplugs