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Overall User Score 1.0
based on 1 reviews

Domestic Doctors

Address: By Appointment, Leeming, WA, 6149
Phone number: 0433 68....
Mobile number: 0409 29....
Email: Click to view
URL: http://domesticdoctors.com.au
Trading/Opening hours:
Mon: 8:00am - 9:00pm Tue: 8:00am - 9:00pm Wed: 8:00am - 9:00pm
Thu: 8:00am - 9:00pm Fri: 8:00am - 9:00pm Sat: 9:00am - 6:30pm
Sun: 9:00am - 6:30pm Public Hols: ---  
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About

Domestic Doctors in Perth offers service of cleaning homes to the fullest. Consult specialist in cleaning for healthy homes. Professional cleaners available.

Service tags

Carpet Cleaning | End Of Lease Cleaning | Home Cleaning | Vacate Cleaning | Window Cleaning

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06 Aug 2015
DO NOT USE! ONE STAR IS TOO HIGHER RATING! We contacted the owner of Domestic Doctors to perform an end of lease clean for a property we were renting. He arranged to have the whole property cleaned including the carpet on a Monday, and we would meet him that afternoon for inspection and payment. He then called late on Monday to say he hadn't done it and would do it on Tuesday, which then ended up being Wednesday. On Wednesday we arrived at the house only to find that not only had the house not been cleaned, but all the doors had been left unlocked when the cleaner left, and their carpet cleaning machine had been left leaking on our laminate floorboards, destroying the area upon which the water had been. When the owner finally arrived at the house nearly 45 minutes after the time he arranged to meet us, he tried to make us pay for the cleaning, did not apologise for leaving the doors unlocked, and made a racist remark about the sub standard ability of his Asian employees, going on to say an Australian or European wouldn't have been better. We didn't pay him so he came back the next day to do a re clean. We again met him, and he said the damage to our floor would be covered by his insurance, but he "didn't understand why we were even worrying about it, as it wasn't our house so what do we have to gain by fixing it?". When we then contacted him that night asking how to proceed with the process of fixing our floors, he told us that it was our fault the floor was damaged and that we were only blaming him as he had said he had insurance. He then sent us a number of abusive messages. The owner is rude and unprofessional and the quality of the clean was very poor. DO NOT USE THIS COMPANY, you will definitely regret it.

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