Silk Hospitality

About

Silk Hospitality provides specialist outsourced housekeeping solutions to the hotel industry across Australia.

As a specialist housekeeping provider, Silk has developed a comprehensive range of integrated services all delivered under one banner. With vast industry knowledge and experience, Silk is accomplished at delivering high quality services with maximum efficiency.

Silk has an Executive team with diverse and professional skill sets, a sound business model and market strategy. Focused solely on the accommodation industry, Silk has a strong appreciation of the importance of quality and the guest experience. They provide an outstanding outsourced housekeeping service which seamlessly integrates with a hotel’s brand, standards and image.

Perhaps the greatest advantage of outsourcing the housekeeping department with Silk is the full utilisation of their investments, innovations and specialised professional capabilities, which for any one organisation would be prohibitively expensive to replicate.

Our customised hotel solutions integrate the various areas of housekeeping operations, enabling hotel owners and operators to achieve significant savings on;

- Operational expenditure

- Payroll

- Recruitment

- Training & development

- Insurance premiums

- IT infrastructure - installation, operating and maintenance costs.

- Service quality management

- Human resources

- Equipment, chemicals & associated procurement

- OH&S best practices

Silk’s customers range from boutique properties, to contracts with major hotel chains. They match their resources with client’s needs, maintaining the flexibility to manage the unpredictability of a multi-tiered business. Silk is dedicated to their clients and have a reputation for excellence.