TJS Facility Services: Toowoomba

About

TJS Facility services, a 100% Australian owned company, was founded in Sydney in 1995 and Queensland operations commenced in 2005. Together, they have evolved to become one of Australia’s fastest growing service companies. With roots in the demanding hospitality sector, the company has grown into a leading provider of facility services to a multitude of sectors, including:

- Hospitality

- Government

- Commercial and Industrial

- Retail

- Education

- Health and Fitness

- Resource and Infrastructure

- Real Estate

- Construction

- Event Management

We provide the following services and expert project management to more than 400 sites across Queensland:

- Cleaning

- Building

- Facilities Management

- Grounds Maintenance

- Asset Maintenance

Today TJS Queensland employs over 150 people and we equip our team with a framework for continuous improvement.

TJS has a deep understanding of the service industry with a total commitment to client satisfaction. We provide our clients with a single point of contact solution through our Client Service Managers (CSM) who are responsible for overseeing our service delivery and ensuring that all work is carried out to specifications.

TJS apply leading-edge technologies and management systems to provide transparency, accountability, trust and value for money. Through this, we can ensure that our performance is measured and managed.

Our customised I.T. platform known as Quality Management Control (QMC) delivers work scheduling, client communication portal, inspection updates and work order functions in association with other functions that are customised to suit each individual client.

CLEAN:

TJS has a proven understanding of the cleaning industry and a total commitment to client satisfaction. We deliver quality services that generate real cost savings through consistent and comprehensive account management. With a unique management structure, TJS specialist CSM’s all have a dedicated client base ensuring that every customer receives our total commitment.

MAINTAIN:

We have strong company buying power and pass on these savings across all our clients’ facilities. With a single point of billing and management, it reduces the challenge of managing multiple service providers and contracts. This reduction in administration can be translated in further cost reductions, allowing your staff to concentrate on improving your business.

BUILD:

We are a complete Project Management Service. TJS provides our clients with a specialist service in managing fit outs, refurbishments, major repairs and building projects.

Each project requires a unique solution, tailor-made to the specific needs of each client. We understand the importance of the budget, time frames, minimising disruption and limiting costs within an expertly handled project management system.

MANAGE:

We guarantee that a saving of at least five times the audit fee will be generated within the first twelve months of implementation. A single point of billing and management reduces the challenge of managing multiple service providers and contracts. This reduction in administrative work will result in further cost savings.

Our expertise and industry experience enables us to forecast and schedule your maintenance needs through our helpdesk and back-of-house I.T. systems.

The Preventative Maintenance Plan and Program reduces breakdown costs and extends the life of client assets, whilst our Reactive Maintenance Services ensures downtime is reduced and assets are back on line with minimal disruption, and at the best possible price.

To effectively manage and improve services we need to have a complete understanding of the current service supplier and cost environment.

At your invitation, we will perform a comprehensive audit to analyse current costs and rates for services and supplies. A report will then be provided to communicate our findings and identify potential savings.