Vanilla Face & Body Spa

About

Vanilla Face & Body offers a spa dedicated to your relaxation and wellbeing. We offer the time and space to let you step out of your normal busy routine and slow down. Time for your mind and body to unwind, de-stress and find balance. Our therapists are dedicated to delivering truly memorable treatments. For centuries people have used the healing powers of spa and water therapies, experience Vanilla and find out why.

Located in the retail lobby of the Rendezvous Grand Hotel, Vanilla Face & Body Spa is open to both hotel residents and non-residents.

Vanilla is extremely popular and we recommend you book your treatment in advance to avoid disappointment. If you are not sure what to choose we will be very happy to help select the right treatment for your needs. All reservations must be secured on a gift voucher or credit card.

Call us to make your reservation. Book online from our webpage or book from our Facebook page.

Where to find us

Vanilla Face & Body Spa is located on the lobby level at ocean side entrance of the Rendezvous Grand Hotel, Scarborough Beach.

Opening Hours

7 days/week:

10 am - 6 pm Mondays, Fridays and Saturdays

10 am - 7 pm Tuesdays and Thursdays

10 am - 8 pm Wednesdays

11 am - 4 pm Sundays

Reservations

To avoid disappointment we recommend you book your treatment in advance by calling us on (08) 9245 2618, or dial Ext 729 from your hotel room. If you are not sure what to choose we will be very happy to help select the right treatment for your needs.

All reservations must be secured on a gift voucher or credit card.

Cancellations

We request a minimum of 12 hours notice to cancel or change a booking, or a cancellation fee of 50% of the treatment value will be applied. On Public Holidays a cancellation fee of 100% applies for all Spa services reserved which are cancelled with less than 24 hours notice.

Please note for group bookings of 5 or more, longer cancellation notice periods apply, please check your group booking confirmation for further details.

Payments

We accept payment by cash, EFTPOS, Visa and Mastercard. We regret that we do not take cheques, Diners or American Express.

Spa Attire

Guests normally undress to their underwear, and gowns and slippers are provided for your use in the Spa. Sarongs are used in the treatment rooms and our therapists are trained to drape you to ensure your privacy and comfort at all times. Disposable underwear is supplied for guests having body treatments.

Consultation

Before starting your treatment your therapist will complete a short health questionnaire with you and discuss your requirements, likes and dislikes. Our aim is to treat and relax you, if at any time during your treatment you feel uncomfortable please let your therapist know immediately.

Antenatal Treatments

If you are pregnant, please let us know at the time of booking and we will be happy to advise you of the most suitable treatments and any which should be avoided. NB: Massage cannot be given in the first 12 weeks of pregnancy.

Group Bookings

We are very happy to make special arrangements for birthday celebrations, hen parties, and corporate groups. Please call us to discuss your requirements with our group booking coordinator.

Gift Vouchers

A Vanilla gift voucher is a great way to tell someone you love them, thank someone for a job well done, or simply show someone you care. The vouchers are valid for a period of 6 months and can be made out for either a value or a particular treatment. Further details on the terms and conditions of voucher use can be found on this website under 'gift vouchers�.