Kitts Katts Mutts & Pups Boarding Complex

About

Our complex, in the city suburb of West Rockhampton, opened in 1993 as 'Kitts & Katts Boarding Cattery'. We built a new kennel block, upgraded an existing building and opened the dog boarding section in 1998 and changed the name accordingly.

George and I, as owners/operators, having been in the pet industry for 33 years, consider ourselves kind & understanding carers to give your pet the attention essential for their comfort and well-being while you enjoy a holiday, take that business trip or perhaps while you re-locate to or from the area.

Conveniently situated in Rockhampton city, we're only 2-3 mins from the Airport and 5 mins from Buses and Trains. We are 3 to 4 klms from the Denham and George St. Central Park Fountain block.

Both dogs and cats require current vaccinations and that must be presented on arrival. C5 for dogs and F3 for cats are done yearly for life.

The cattery and kennels are separate buildings and each have individual pens for added safety and monitoring of the pets diet if necessary. The pens allow two cats from the same family to share and three small dogs or two large dogs for example, from the same family, may share a pen in each respective facility.

A fee applies for any medication supplied to be given. However, if the pet's monthly flea/tick and or heartworm is due while boarding, we will administer that without charge. We do not give daily heartworm tablets to dogs.

Boarding fees include the supply of fresh meat or mince for the main meal at night and dry food is given in the morning. Fussy eaters are offered tuna or the like for cats and rolls/loaves for dogs. Special diets must be supplied eg. Iams or Urinary products. There is no discount given for the supply of your own food.

For dogs, in addition to the fully enclosed, fan cooled indoor pens, we have courtyard pens for the dog which is 'kennel friendly' and can tolerate a neighbour.

Individual 'time out' is given morning and evening in our fully fenced (8ft ht) shaded yards behind the courtyard kennels.

We are open 7 days a week, excluding public holidays and if necessary, other days are advised when booking. We have morning and afternoon sessions Monday to Friday. On Saturday we only open in the morning and on Sunday we open late afternoon. With regards to our hours of operation, we may be able to make an exception to the rule for 'out of towners' but at our discretion, an 'out of hours' fee of $25 may apply. Your permission is required to seek veterinary attention if necessary; the fees then being wholly your responsibility upon your return.

Full payment should be made when booking in or a deposit equal to half the stays fees and the balance paid on return. School holiday bookings require a deposit for your booking to be accepted. We accept cash or E.F.T. (Electronic Funds Transfer, 10 days prior to boarding). Should you cancel a booking made for school holiday periods, a booking fee may be retained and the balance either credited or refunded provided the pen is filled at short notice, which is often the case.

A tariff applies for Saturday/Sunday stays, with a minimum fee equal to two nights stay. Long weekends and Public holidays have similar tariffs. An overnight stay incurs an extra fee as well, especially for dogs, since the pets are usually unsettled and our settling procedures are to no good end.

The botanical aspect provides a welcoming place to board your pets while still being conveniently situated in town. As required by the E.P.A. and the R.R.C, our residence is on site.

As an added precaution, guard dogs patrol the confines if owners are away during the day and also at night. Caution should be taken if arriving unexpectedly.

To avoid any disappointment, if your plans change, please advise us A.S.A.P. This applies to both arrivals and pick up times. If you have to phone when away, please do so the day before your expected return, to arrange a new appointment since our office is attended by appointment only.