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Overall User Score 3.5
based on 6 reviews

Elle J Hair

Address: Unit 2, 553 Pittwater Rd, Brookvale, NSW, 2100
Phone number: (02) 9907....
Email: Click to view
URL: https://www.ellejhair.com.au
ABN: 32862683438
Trading/Opening hours:
Mon: 10:00am - 4:00pm Tue: 10:00am - 8:00pm Wed: 9:00am - 5:00pm
Thu: 7:30am - 8:00pm Fri: 9:00am - 5:00pm Sat: 9:00am - 4:00pm
Sun: - Closed - Public Hols: - Closed -  
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About

Elle J Hair, one of the best hair salons in Sydney, has a team of experts with a combined experience of over 70 years in the industry! Our hairdressers and hair stylists go above and beyond to ensure our clients leave our salon with healthy, beautiful hair. Whether it's for a colour touch-up, restyle or bridal styling, our clients can relax in the knowledge they're in great hands.

Elle J Hair uses products which are gentle on hair and scalp, and our color range is vegan and free of sulphates, parabens and ammonias. If there's a new trend, we're the first to know " our stylists attend regular courses to stay on top of all the latest technologies and techniques.

No matter what the occasion, we'd love to hear from you. Call us for bookings, or visit our website.
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13 Feb 2020
First time I went to Elle J Hair which was around Christmas time it was def a 5-star experience. Last week it was a different story. I booked online for a 5 pm appointment, received a confirmation from Elle J Hair with a calendar invite for this time. The salon went and changed the appointment time to 5.30 pm (without letting me know) they just sent an automated text message with the standardized text, asking me to reply YES or NO for my appointment. I think if you are going to change the appointment time, you need to let the customer know, a telephone call or even a voice-mail message would do the trick. I had booked the Ruby Package ($195) this is for a FULL TINT and should take 2 hours 30 min (as per their website) This was my experience once arriving at the salon : I arrived at 5 pm for my appointment, as I didn't realise that the salon had changed the appointment time, a call would have been nice. I did say to the stylist that I needed to be out of the salon by 8 pm (allowing 3 hours for the package). After waiting an hour, the assistant started putting the tint in my hair. Although I have a bob hairstyle (above the collar), I was told by the stylist that due to my thick hair I must either pay extra or just have the roots tinted. Their website states that a full tint is for shoulder length hair, nothing about paying extra for thick hair. At 7.40 pm ( after being at the salon for 2 h 40 mins) I left the salon with having just had my roots tinted. My hair was still wet. My stylist was still busy attending to another client and I was unsure of when it would be my turn. Elle J did adjust the price of my root tint to $103. All in all not the best experience.

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