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Overall User Score 2.0
based on 1 reviews

David Jones: Brisbane

Address: QueensPlaza, 210 Queen St, Brisbane, QLD, 4000
Phone number: (07) 3243....
ABN: 75000074573
Trading/Opening hours:
Mon: 9:30am - 7:00pm Tue: 9:30am - 7:00pm Wed: 9:30am - 7:00pm
Thu: 9:30am - 9:00pm Fri: 9:30am - 9:00pm Sat: 9:00am - 5:30pm
Sun: 9:30am - 6:00pm Public Hols: ---  
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Our first store opened in Sydney in 1838 by David Jones, a Welsh merchant, with a mission to sell â€~the best and most exclusive goodsâ€TM. Since then, we have grown to 35 stores, two warehouse outlets and David Jones Online - offering customers the finest brands across fashion, beauty and home. With our rich heritage, we are not only Australiaâ€TMs oldest department store, but also the oldest department store in the world still trading under its original name.

Coupons, Bargains, Freebies and Sales

Save big anytime in this sale: Edward Meller Poker Lace Up With Fabric Insert now $175 - was $350, Stuart Weitzman Inpower Two Strap Block Heel Sandal now $399 - was $799, plus more. Offer is good while stocks last.

Save $300 on all Miele G 49XX Series Dishwashers: G 6827 SCi XXL Clst Integrated Dishwasher - $2799, G 4920 SC BRWS White Freestanding Dishwasher - $1199, plus more. Conditions apply.

Gentlemen, get 2 or more full priced underwears and socks to receive a 25% discount now. Happy Socks Balloons Socks - $17, Jockey Classic Brief Pack of Three - $43, plus more. Conditions apply.


Huge Deals

For a limited time only, you can save up to 40% on a range of homewares, get 25% discount on kids' items, plus more. Conditions apply.

Bonds clothing for everyone is on sale: Hipster Trunk now $16 - was $22, Animal Camo Short now $23 - 50% off, plus more. Offer is good while stocks last.

Save up to 60% on their Half Yearly Clearance: Sara Knit Gathered Short Sleeve T-Shirt now from $35 - was $50, Julius Marlow Premium Slip On now $39 - was $65, plus more. Offer is good while stocks last.

Visit your nearest Clinique counter at David Jones and receive a complimentary deluxe 10-day supply of the new Clinique Smart with your consultation. Conditions apply.

Receive a Hydration Travel Collection for free when you spend at least $70. Conditions apply.

In this catalogue sale, save up to 50%: 50% off Sheridan Bodaway, 40% off full-priced luggage from American Tourister, plus more. Conditions apply.

The key to a no-brainer fashion success is with being able to mix and match items. Check out these jewellery and watches range now 30% off - save $18 on Agenda Beaded Necklace now $42, save $30 on Agenda Verigated Link Bracelet now $70; plus more. Offer is on for a limited time only or while stocks last.

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07 Mar 2014
Australian retailers complain because they believe people are doing too much shopping online. Raise the question, how good is the service that customers are receiving in the stores? Or, putting it another way, is shopping online a quicker, easier and more efficient way of shopping compared to what the retailers are able to provide. Let me illustrate with a recent experience. I went into David Jones Queens Plaza hoping to buy some shoes. When I arrived in the section, there were three staff members. One was serving an elderly man who was trying on many pairs of shoes. Another was assisting a customer and his wife who wanted a particular shoe; and because the store did not have his size, the customer asked if he could call other stores in Brisbane to check their stock. The third staff member was serving at the counter. I browsed through the stock, eventually finding two shoes I wanted to try on. That took about twenty minutes. Up to that point, no member of the staff had spoken to me and there had not even been any eye contact. I took the shoes towards the counter area and decided to take a seat and wait for service. By that stage the staff member who was serving at the counter when I arrived had disappeared, as had the staff member who had gone to ring other stores, The one remaining member of staff was still bringing shoes for the other customer to try on. After nine minutes, the elderly man had chosen his shoes and he and the assistant had gone to the counter to finalise the sale. When that was completed, the floor manager came along the corridor, called across to the assistant asking if he was free. The assistant looked around before saying, "Well, yes," and the floor manager replied, "Come with me. I need your help." They left the shoe section without any staff. At that stage, I was angry and told the waiting customers how dissatisfied I was. They agreed. I then said I was not prepared to wait any longer and left. So much for good service!

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