Carpet Tech: Roma Ave
Kensington NSW 2033No reviews yet
About
We provide carpet and upholstery cleaning solutions to residential and commercial clients.
Our work is based on the following principles:
HONESTY – We understand that there are a lot of grey areas and misinformation in the industry, which is why we try to simplify the methods that we use to our clients. We will always be upfront and honest with you, even if it is to our financial detriment. Our main aim is to leave a residence with a satisfied customer, which we believe will benefit us in the long term.
CUSTOMER SERVICE – We aim to exceed expectations with our customer service and punctuality. All our employees are owner-operators who rely on positive feedback in order to excel professionally and financially. This ensures that it is in their best interests to provide only the best service to you.
TECHNOLOGY – We aim to use the latest technology in order to achieve maximal results. We use both 'dry cleaning' (encapsulation) and 'steam cleaning' (hot water extraction) methods based on the customer's needs and the job requirements. On top of this, we work closely with a chemist who advises us on the best and greenest chemicals to use on carpets and upholstery.
TRANSPARENCY – We try to be as transparent as we can so the customer is never confused about any aspect of the project. This is achieved through fixed quotes, clear communication and thorough explanation of the process which is going to be undertaken.
GREEN CLEANING – We only use products that are safe for all inhabitants of a residence including children and furry friends. We also liaise closely with our suppliers to minimise the harm on the environment through effective recycling programs. By maintaining our 'green policy' your family can breathe easier and enjoy a safer environment.
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