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Overall User Score 1.0
based on 1 reviews

Pure N Bright

Address: Suite 504, 585 Little Collins St, Melbourne, VIC, 3000
Phone number: 1300 36....
Email: Click to view
URL: http://www.purenbrightcleaning.com.au
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About

With a proven track record of great customer satisfaction and quality performance, Pure N Bright carpet cleaning offers high quality steam carpet cleaning in Melbourne. Our wide array of cleaning service also includes mattress cleaning, upholstery cleaning and tile and grout cleaning services in Melbourne. Pure N Bright Cleaning also specialises in rug cleaning, leather cleaning, end of lease cleaning and water & flood damage restoration.

If you are in need of professional cleaning service or commercial carpet cleaning then contact our carpet cleaning experts in Melbourne. Our highly customer friendly team expertise daily contract cleaning, floor stripping & waxing and office carpet cleaning. Call us for all your carpet cleaning requirements and we will be happy to help you with our Pure N Bright cleaning service! (more)

Specialties

Carpet Cleaning
Upholstery Cleaning
Rug Cleaning
Tile & Grout Cleaning
Car Upholstery Cleaning
Leather Cleaning
Mattress Cleaning

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12 May 2016
**DO NOT USE - TERRIBLE BUSINESS, AWFUL EXPERIENCE** Pure n Bright cleaners made my the experience of getting our carpets cleaned as painful and stressful as they possibly could. They spared no expense and used all available resources and opportunities to create as much frustration as possible - being able to waste an entire day and expect to be paid is top notch, but the most amazing thing about their service was their ability to be late not once, not twice, but FOUR TIMES in one day. They even offered to charge us four times the value of their original quote, and to top it off wanted payment before even beginning work - this was 3:15 in the afternoon and we had decided to move a load of stuff after waiting four hours for them to turn up - I said I'd pay cash upon my return within the hour. They then did me the favour of doing absolutely nothing, then calling me 20 minutes later to let me know. After 8 phone calls between 1 and 3:30, a cleaner who couldn't tell the time or use a phone and incompetent office staff who wrote my number down incorrectly (and then tried to blame my partner for it!), I kindly told them the cleaner had better not be at my house when I returned to pick up the last of my belongings. I turned the keys to the house back in at 4:30, where the real estate agent kindly offered to have their cleaner take care of the carpets at half the cost. I don't know how Pure n Bright are still in business - must be great to get paid for being incompetent and providing the worst possible customer service. I'll never use them again, and strongly suggest that no one else does.

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