Car Service and Mechanics in NSW: South West

Norm

14 Sep 2016

My Toyota Camry park brake required full pull up on the lever or it wouldn't hold. I took it to Hadl...ow's Garage for an oil change and asked for this to be fixed. I mentioned I had looked on the internet and they showed an adjustment by the lever that took out the slack from stretched cables. I didn't have tools since I am visiting Australia. I received a bill for over $200 and immediately discovered the parking brake problem wasn't any better. I returned to the garage and was told I would have to buy more parts, recommending the emergency brake shoes, possibly a brake rotor that probably has a grove and would need to be reground. I returned to my computer and repeated my search and found the cable slack adjustment. Using my only tool, a Leatherman, I was able to pop off the centre console plastic and reveal the simple adjustment. The Leatherman had pliers, not the ideal tool but I released the locking nut and gave the adjustment nut about ten turns and now the park brake lever only pulled up about 1/4 of previously and the brake worked just fine. Before I could drive the vehicle away in first gear with a little gas at full pull. Now, I cannot move the vehicle, it stalls the engine. I returned to the garage suggesting some kind of refund for a job not done. None was forthcoming, the attitude I was given was less than cordial. I wouldn't recommend this garage.
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Alice

01 Sep 2016

Terrible service! Do not use! We put in our older x-trail for a review of what was going on when it ...was running rough. They charged us $3500 for a new clutch which did not fix the original problem and then told us it was a filter problem that they did not fix at the time and asked us to bring back later. When we fixed that the issue did not go away and we took it to another mechanic who diagnosed a busted head gasket very quickly. Expensive non-fix and now we have to get a new car anyway. Bad communication at every step of the way. Avoid at all costs!
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Steve

03 Jul 2015

Good quality work, and reasonable prices. That's a great combination. The mechanics are experienced ...and nice blokes to deal with. They don't specialise in any particular make or models, but are best suited for passenger and 4wd vehicles - not trucks or commercial.
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Nat

23 Sep 2013

Get a second quote ! My car was using water and they said it was the head gasket, I paid $ 2100 for... a head gasket repair my car is now running terrible and still using water, I have taken it back once and they tried to fix it and then told me that it was nothing they have done ?. I have since been to another mechanic who said I may need another engine ! Don't risk it, get another quote ! I will never go back to them and certainly not recommend !
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