Beauty Salons in South Melbourne, VIC

Dominic

15 Oct 2012

It's a very DODGY company. My father ordered two gift vouchers (one for me and my wife, and one for ...my brother and his wife) each for $207 and they only sent one of them. They also only issued one of the two invoices (mine), yet they took money for both orders and charged my father's credit card for both. We found out a few months later when my father asked if we'd used them and we knew nothing about it. When we tried to claim it, the director said my voucher had been used already by my brother. They had obviously stuffed up and sent my vouchers to my brother and not sent my brother's vouchers at all. I assume at the time it was an honest mistake because we had the same last name. When we tried to make a booking using the copy of the invoice my father had sent me, she said 6 months had passed and the voucher (which she never even made) would have expired anyway. The thing is, not having received it, how could we know we had only 6 months to use it? She then couldn't provide a copy of the missing invoice or the voucher number as she couldn't find it in their system and refused to do anything about it. Clearly, there was no invoice and she knew she'd made a mistake but refused to own up to it. I would not buy anything from this company, they are DODGY. The 6months expiry in itself is ridiculous and I think they make a good business out of taking people's money and refusing to provide the services.
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Megan

30 Sep 2012

It was the best spa experience I have ever had!! Simply put, it's a wonderful experience! I will def...initely be spreading the word.
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Gigi

31 May 2012

These guys actually listen to what you want and deliver. It's so refreshing to get exactly what you ...asked for and at a great price. I'm in love with this salon!
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Fi

31 May 2012

This salon is brilliant from the moment I arrived. The service and staff were exceptional. These guy...s actually listened to what I wanted and delivered. I left feeling amazing. I needed a change and have a new style, which I love. I've even booked my next appointment. Thanks! -Estilo
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