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Overall User Score 1.0
based on 2 reviews

Cascades Restaurant

Address: 77 Lagoon St, Goulburn, NSW, 2580
Phone number: (02) 4821....
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03 Oct 2015
First, let me say the staff tried really hard, in saying that let me say that we booked months in advance for my mothers 60th Birthday, we had a group of 27 people. We were asked to pre-order your meals to reduce the pressure on staff on the night. Upon arrival some of us went to the bar and had to wait up to 15 minutes for service. I could handle this, my disgust is with the food. Now as previously stated we had to pre order food, yet it took an hour to come out with staff apologising for the delay. When the entree finally came out it came out a different times with overtone minutes. Finished plates and drinks then sat on the table for the remainder of the night. The mains were the issue, I have the snapper which was so over cooked and dry it was horrible. My wife had chicken roulade which was tough, hard and dry, then my kids had supreme pizza. Now, one of my children got their pizza which looked like it was thrown together by a three year old, but it was terribly burnt to the point of it being unable to be eaten. While all this was going on my other child was still waiting for his pizza. Once his pizza came out, which was meant to be the same as the previous is was simply a cheese pizza. As for others in our group, meals were again not brought out in time, people's food was cold, burnt, dry. Everything you don't want when you go out for a meal. I could NEVER recommend this restaurant and doubt if I will ever go back. Again, staff were pleasant and tried hard but how the owners can think this is fine dining is beyond me, Cascades restaurant is a disgrace!

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