Other Store-Based Retailing in Airport West, VIC

James

14 Mar 2017

Total waste of time trying these guys. Go elsewhere, unless you like over promising and under delive...ring. We lost nearly a month, thanks to this company.
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Lynne

06 Nov 2016

Poppets used to give a great service. I have a big Labrador who needed to have his winter fur remove...d (phase one). We had used Poppets in the past and they were good. My lab came back with winter fur still falling off him in clumps. Seriously, as he was walking the clumps fell off him, the same as when we dropped him off. After a few days I would understand, but not on the same afternoon. I specially asked that his nails be clipped and when my husband collected our lab, they had not done this as they said they could not control the very friendly, but big, dog. We had to ask, they did not offer this information. My husband had to hold our dog so they could clip the nails. Surely, if this is your business you should be able to handle a big friendly dog. I left a message on their site with my contact details and called three times and received no answer. They used to be good, but now I will find somewhere that provides the service they advertise. I am really disappointed as I prefer to support local businesses.
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Thomas

23 Aug 2016

If there was a minus star rating this place would get -5 stars. The guy running it has no idea on ho...w to talk with people, he is rude, self centered and filthy. After driving for 1 hour with a 2 year-old, this guy not only opened the shop late and made us wait but also told us to get out of the shop simply because we weren't sure whether the GI had the same tags as the club. I have never came across this type of customer service before. Its hard to believe people like this guy can survive in business. Avoid if you can.
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Mariko

10 Aug 2016

It is really a beautiful shop with fantastic atmosphere. If you like music, it's worth visiting once.... The service is so good and we rent a high quality violin for student level with such a generous cost.
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